Nikki Carpenter

Nikki Carpenter is an experienced Operations Director and Trainer specializing in people development and high-volume operations supervision. Currently serving as the Director of Account Management at Fiserv, Nikki previously held roles at Century 21 Department Stores, including Team Manager and Merchandise Coordinator, where they honed their skills in managing large teams and driving revenue growth. With a bachelor's degree in finance and advanced training in Operations Management, Nikki has a proven track record in improving customer retention and building agile, high-performance teams for multimillion-dollar consumer brands.