Rory James is a skilled National Director specializing in business transformation and customer communication strategy, currently leading initiatives at Fiserv to simplify operations and enhance customer experiences. With a robust background in executive strategy and leadership, Rory has previously held key positions at Konica Minolta Business Solutions and Genesis Technologies, driving multi-million dollar growth and optimizing communication processes. At Fiserv, Rory partners with C-suite leaders to create integrated operational ecosystems that focus on measurable ROI and customer satisfaction. Throughout their career, Rory has fostered cross-functional collaboration and has a passion for transforming complexity into growth opportunities.
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