Ryan Susman

Ryan Susman possesses significant expertise in artificial intelligence and machine learning, demonstrated through a notable tenure at Fiserv from January 2019 to April 2022. As Vice President and Distinguished Engineer, Ryan specialized in machine learning initiatives and led the implementation of the Fiserv 'Mave' AI project, focusing on innovative client engagement solutions across various communication channels. Prior roles included Director of Information Technology, where Ryan rendered ensemble solutions that leveraged cutting-edge AI/ML technology, and IT Manager, overseeing the initial deployment of AI/ML systems within contact centers. Educational credentials include a Bachelor of Science in Computer Science with a focus on Software Development from Bellevue University and an Associate Degree from Metropolitan Community College.