Serena Repaci is a strategic Client Services and Customer Success Leader with over 10 years of experience in the fintech and digital services sectors. They have managed enterprise clients in complex environments and led international teams while interacting with C-level stakeholders. Serena's expertise includes KPI performance, governance, process optimization, and escalation management, focusing on customer retention and operational transformation. Currently, they serve as the Manager of EMEA Client Services and Operations at Fiserv, following a series of roles that enhanced their skills in customer success and business development.
This person is not in the org chart
This person is not in any teams
This person is not in any offices