Sherman Heard

Sherman Heard is a seasoned Senior Security Engineer at Fiserv, where they focus on automating certificate installations and managing the PKI environment. Previously, they held similar engineering roles at organizations like Kaiser Permanente, OCC, and Delta Air Lines, honing expertise in certificate management and PKI solutions. Sherman's early career included experience as a NOC technician at Sago Networks, where they were responsible for configuring servers and maintaining client relationships. With various certifications, including CCNA and Security+, Sherman combines technical skills with a strong customer service orientation.