Stephanie Thomas is a seasoned technical professional with extensive experience in account management, quality assurance, and technical consulting, currently serving as a Technical Account Manager at Fiserv since January 2019. Previous roles include CRM Engineer at Northwestern Mutual and Technical Support Analyst at Merge Healthcare, where troubleshooting and resolving customer issues were key responsibilities. Earlier experience also encompasses serving as a Site Administrator at QuadMed and an Internet/Intranet Software Engineer Intern at Assurant Health. Stephanie holds a Bachelor’s and a Master’s Degree in Computer Science and Software Engineering from Carroll University, highlighting a strong academic foundation in the field.
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