Sushma Allada is an ITSM professional specializing in ITIL Change and Release Management, Governance, Risk, and Compliance. Sushma has held roles at several prominent companies, including being a Business Analyst at Bristol Myers Squibb from 2019 to 2021, and currently serves as a Release Engineering Advisor at Fiserv since 2022. Prior experience includes roles at Capgemini as a SIAM Consultant and Allergan as a Change Process Owner, among others. Sushma's expertise encompasses ITIL process consultation and incident coordination, reflecting a robust career in IT service management.
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