Tomas Rivera

Tomas Rivera is a seasoned professional in technical support management with extensive experience in the technology sector. Currently serving as a Senior Manager in Client Technical Support Engineering at Fiserv since March 2022, Tomas leads a team of over 40 engineers across nine product teams, focusing on delivering superior technical support and ensuring customer success. Previous roles include Customer Support and Electronics Service Technician at Profoto, Electronics Technician at Crestron Electronics, and T2 Electronics Technician at 6th Ave Electronics. Tomas holds a Bachelor's degree in Management of Information Technology from Montclair State University, maintaining a remarkable GPA of 3.98, and an earlier degree in Business Administration from Essex County College.