William Couch, CBAP, SMC, is a seasoned professional with extensive experience in business analysis and solution development. Currently serving as a Senior Business Analyst in the Advisory role at Fiserv since October 2017, William plays a crucial role in the Commercial Business Solutions Team, effectively bridging the gap between Commercial Banking Solutions clients and Technology teams. Prior to this, William worked at SunTrust Banks from July 2008 to December 2017 as a Senior Lead Business Analyst, where responsibilities included requirements gathering and management for Enterprise Customer Master Data applications, as well as analyzing business processes to align project requirements with organizational goals. William holds a Bachelor’s degree in Business with an emphasis on Finance from the University of Pittsburgh and a Technical Diploma in Computer Programming from Briarcliffe College/Grumman Data Institute.
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