Dorothée Andre

Dorothée André is a seasoned professional in customer service management with extensive experience in international environments. As Customer Service Manager for France, Spain, and Italy at Fiskars Group since February 2020, Dorothée leads a team of seven, overseeing daily operations, optimizing procedures, and ensuring effective integration of processes. Dorothée has a strong background in process improvement and logistics management, previously serving as Customer Service Manager and Specialist at Red Bull from May 2009 to December 2019, where responsibilities included negotiating logistics contracts and enhancing order-to-cash processes. Dorothée's career began at Danisco Foods B.V. as a logistics manager, and academic qualifications include a DU in International Business Management from IAE Montpellier and a BTS in International Business from Lycée A. Einstein.