Suzanne Bertschi is a results-oriented and innovative leader in global certification and learning programs, currently serving as the Director of Regulatory Certification at Fitch Learning. With progressive experience in the not-for-profit and professional member association space, they have successfully led credentialing and training programs at IIBA from 2009 to 2023, overseeing strategy, operations, and product management for multiple certification credentials. Suzanne also has prior experience in the financial services industry as a Senior Business Systems Consultant at Sun Life Financial. They are pursuing a Bachelor’s degree in Commerce with Honours from Carleton University.
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