张翼

翼 张 is the current Vice President of Customer Service and Delivery at FITURE (拟合未来), where they are responsible for building and optimizing national delivery and service center operations. With 18 years of experience in the home appliance, consumer electronics, and smart hardware industries, they have successfully led service management improvements and large-scale project implementations. Previously, they co-founded and served as President of 日日顺乐家, and held senior management roles at Haier and Lenovo, where they focused on enhancing customer service experiences and operational efficiency. Wing has a strong background in building service systems, establishing service standards, and driving customer satisfaction across various service platforms.