Amos White has extensive work experience in various roles and industries. Amos started their career in 2012 as a Technical Support representative at Comcast Cable, where they handled technical and billing concerns for cable television, internet, and home phone services. Amos also escalated calls, made billing adjustments, provided floor support, and met strict metrics.
In 2013, Amos joined Xerox as a Customer Service Representative, where they continued to handle technical and billing concerns and adhered to strict performance metrics. Amos also provided floor support and escalated calls when necessary.
Later that year, Amos worked at Conventry Health Care as a Billing Specialist, focusing on billing processes and ensuring accuracy in billing statements.
In 2014, Amos joined Sutherland Global Services as a Trainer/Team Manager, responsible for coaching and developing employees, managing time and attendance, overseeing payroll, conducting accountability sessions, and ensuring employee engagement. Amos supervised a team of 25+ and monitored agents' performance against specific metrics.
From 2015 to 2019, Amos worked at Macy's as a Sales Associate, contributing to sales operations and providing excellent customer service.
In 2019, Amos joined Five Nine Solutions, Inc as a Marketing Executive, where they utilized their marketing skills to drive business success.
Currently, Amos is working at The Phenom Group, Inc. as a Market Manager, overseeing marketing activities and contributing to the company's growth.
Amos White has pursued education in the field of computer networking and computer science. Amos attended Baker College of Allen Park, where they focused on computer networking with a Microsoft and Cisco option. Later, they enrolled at the University of Michigan-Dearborn to further their knowledge in computer science. However, no specific degrees or completion dates are provided in the chronological information.
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