Vicky Raj is a seasoned professional in the training and quality assurance domain, currently serving as Lead Training at FiveS Digital since December 2023. Prior to this role, Vicky held the position of Training & Quality Lead at BPO Convergence Pvt. Ltd. from May 2023 to December 2023, and had a significant tenure at Fusion BPO Services from February 2020 to May 2023, where responsibilities included Training Lead and Process Trainer. Vicky began expertise in quality assurance as a Quality Assurance Specialist at Conneqt Business Solutions Limited from May 2014 to February 2020. Vicky holds a Bachelor of Business Administration in Business Administration and Management from the Intellectual Institute of Management & Technology and previously earned an I.Sc degree from Jamshedpur Worker’s College between 2010 and 2013.
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