Alex Hadden-Boyd is an accomplished professional with extensive experience in product management, marketing, and agile delivery. Currently serving as Director of Agile Delivery at Five9 since July 2019, Alex also holds a leadership position in Product Marketing, Product Management, and Programs in the San Francisco Bay Area from January 2019. Previously, Alex spent nearly two decades at Cisco, culminating as Sr. Director of Engineering Operations, where management responsibilities included overseeing business operations for Cisco Webex Teams and leading program management for various SaaS offerings. Alex's earlier roles at Cisco involved product management and marketing for IP communications and a strategic shift to enterprise customer marketing. Alex's educational background includes an MBA in Marketing from San José State University and a Bachelor of Arts in English Literature from Smith College.
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