Brandon Craven is an experienced Technical Account Manager currently working at Five9 since March 2024. Previously, Brandon held similar positions at LiveVox from October 2021 to March 2024, and at Cigna from August 2017, where responsibilities included managing a team to address client complaints and disputes, developing training curricula, and facilitating communications with various stakeholders. Brandon's career also encompasses roles such as Provider Relations Analyst at Cigna, where strategic process improvements were made, and an Industrial Supply Manager at Motion Industries, achieving significant operational cost reductions and revenue growth. Earlier experience includes positions at Volkswagen of America and Walmart, focusing on quality control, team leadership, and inventory management. Brandon holds a Bachelor of Business Administration from Strayer University, earned from 2007 to 2011.
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