Brandon Heath is an experienced WFO Systems Engineer at Five9 since September 2020, previously holding the position of Associate WFO Systems Engineer. Prior to Five9, Brandon spent over a decade at Blackboard, serving as a Systems Administrator where responsibilities included the expansion of a multi-site recording solution and migration of workforce management and quality management systems. Earlier experience includes the role of Jr Systems Administrator, managing the Verint Impact360 solution and access control systems. Brandon's career began at Presidium Learning, where a range of leadership roles were undertaken, providing Tier 1 and 2 technology support for educational institutions.
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