Brent Fewster is an experienced Optimization Consultant and Automation Engineer at Five9 since September 2018, specializing in the design and optimization of VCC and AI systems. Prior roles include Senior Platform Engineer and Platform Engineer at Five9, where responsibilities involved product feedback and customer configuration documentation. Brent’s previous experience includes Contact Center System Integrator at Quovim C3 Inc., where solution development was key, and UC Consultant at Stack8, focusing on Cisco Unified Communications. Earlier roles at Interactive Intelligence and Research In Motion provided extensive exposure to contact center solutions and telecom system administration. Brent's educational background includes studies at Conestoga College.
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