Brittany Haggerty is an experienced Senior Technical Account Manager SME at Five9 since August 2020, with a focus on leveraging communication and collaboration technologies to enhance enterprise contact center solutions. Prior to Five9, Brittany held positions at KAR Global as a Unified Communications & Collaboration Engineer and Information Technology Project Coordinator, where collaboration with IT and business units led to the successful design and deployment of solutions utilizing Microsoft Teams and automation tools. From 2014 to 2018, Brittany served as an Implementation Manager at Bloom Insurance Agency, driving project management excellence and mentoring team members. Educational background includes a Bachelor of Science in Public Affairs from Indiana University Bloomington, complemented by study abroad experiences in London and Berlin.
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