Bryan Tipton is an experienced Sr. WFO Systems Engineer at Five9 since October 2019, contributing to the Cloud Operations team through the design, engineering, deployment, configuration, and support of Verint WFO platforms in various environments including On Prem data centers, Google Cloud, and Amazon AWS. Prior to this role, Bryan held multiple positions at Express Scripts from April 2011 to October 2019, specializing as a WFO Systems Engineer and later as a Senior Business System Analyst, focusing on key contact center and workforce management technologies. Additional experience includes a role as Client Support Specialist II at Accredo Health Group and Senior OnQ Support Specialist at Hilton Worldwide. Bryan holds a Bachelor of Business Administration in Management Information Systems from the University of Memphis, completed in 2015, and graduated from Christian Brothers High School in 2000.
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