Caroline C.

Caroline C. is an accomplished Product Management Director at Five9, where responsibility includes growing the workforce optimization (WFO) annual recurring revenue (ARR) by 700% over five years and overseeing the WFO cloud portfolio. Prior to Five9, Caroline held various roles at Avaya, including Senior Product Manager for Customer Engagement Solutions, managing a $50M WFO product line, and Senior Product Marketing Manager for Emerging Technologies, where Caroline developed marketing strategies for a $17M portfolio. Earlier experience includes positions as Senior Services Product Manager at Avaya, managing a $20M global consulting portfolio, and project management roles at Agilent Technologies and Hewlett Packard. Caroline holds an MBA in Marketing from Cornell Johnson Graduate School of Management and a B.S. in Industrial Engineering from Stanford University.