D.J. Hess has extensive experience in the telecommunications and IT sectors, currently serving as a Solution Support Engineer and Technical Account Manager at Five9 since October 2015. Prior to this role, D.J. worked at CITADEL Systems, Inc. from September 2005 to October 2015 as an IT Manager, where responsibilities included managing technology for call centers. D.J. holds a BA in Telecommunications IT from Michigan State University, obtained between 1999 and 2001, and studied Telecommunications IT at Michigan Technological University from 1997 to 1999.
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