Dan Christmas is a seasoned professional with extensive experience in workforce optimization and specialized services within the technology sector. Currently serving as Senior Director of Specialized Services - WEM at Five9 since January 2021, Dan leads strategic initiatives and complex projects related to workforce management in the U.S. Prior to that, Dan held significant roles at Sabio, including Head of Customer Training, where Dan developed a global training and consultancy function. Dan's career also includes positions at TISL and Eyretel Inc, focusing on professional services, customer success, and workforce optimization solutions. Academic credentials include a Bachelor of Science (Hons) and advanced diplomas in strategic management and education.
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