David Colleran is a CX and AI innovator currently working as a Principal Solution Consultant at Five9, where they design next-generation engagement strategies for enterprise clients. Previously, David held several key roles, including Senior Architect at Wells Fargo, where they led a team to enhance customer experiences through Genesys technologies. David has also served as a Lead Principal Solutions Engineer at Genesys, consistently exceeding corporate goals and winning elite sales awards. With a background in technical presentation and a commitment to collaborative leadership, David remains enthusiastic about leveraging technology to empower organizations and improve customer interaction. David is pursuing education at The University of Memphis.
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