Deepika Malavade is a seasoned professional with extensive experience in change management and cloud operations within the technology sector. Currently serving as Change Management Lead in the Production Engineering Team at Five9 since April 2024, Deepika oversees technical changes and ensures compliance with SOX guidelines to mitigate risks. Previously, Deepika held roles at Splunk as Cloud Ops Change / Release Manager and at Five9 as Cloud Operations Change Manager. Early career experiences include project management as an intern at AdviseHub and a Sr. Engineer/Duty Operations Manager at Cognizant, where Deepika implemented ITIL V3 practices and monitored incidents to maintain service quality. Deepika holds a Professional Diploma in Program and Project Management from UCSC Silicon Valley Extension and a Bachelor of Engineering in Biotechnology from BVB College of Engineering.
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