Derek Whitehead is currently the Enterprise Sales Director at Five9, where they focus on shaping customer experiences through the intelligent use of technology in the contact center software space. Previously, they were a Regional Business Development Executive at Cisco, responsible for contact center sales strategies and market share growth. Derek's earlier roles include positions at Avaya as a Strategic Solutions Specialist and Senior Account Executive, where they excelled in developing new markets. They hold a BS in Finance from Marist College and an MBA in Information Technology and General Business Management from Fordham Gabelli School of Business.
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