Duane McKaig is a seasoned professional with extensive experience in technology consulting and solutions engineering, currently serving as a Sr. Enterprise Solution Consultant at Five9 since June 2021, where support is provided to reseller partners and service providers. Previous roles include Solutions Engineer at Lumen Technologies, Partner Success Manager at Cisco, and Senior Sales Engineer at BroadSoft, showcasing a strong background in cloud software, unified communications, and contact center solutions. McKaig began a career in telecommunications with various roles at companies such as Verizon Business, Avaya, Nortel, and Williams Communications, demonstrating a consistent trajectory of increasing responsibility and technical expertise. Educational qualifications include an MBA from St. John Fisher University and a BS in Telecommunications from SUNY Polytechnic Institute.
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