Emily Daikoku is an accomplished Enterprise Customer Success Manager at Five9, with experience dating back to March 2021, where a variety of roles include Commercial Customer Success Manager, Commercial Account Manager, and Velocity Account Manager. Prior to Five9, Emily worked at Arena Solutions from October 2015 to May 2020, serving as Account Manager, where responsibilities involved executing renewal discussions with C-Suite executives, and preparing strategic outreach to enhance customer engagement. Additional roles at Arena Solutions included Customer Experience Manager and Senior Outbound Sales Development Representative. Emily's career began at iHeartMedia as a Marketing Intern in 2014. Emily holds a Bachelor of Arts in Literary Journalism from UC Irvine, completed in 2015.
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