Eric G. has extensive experience in customer support and technical support roles, having worked at Five9 since March 2007. Throughout the tenure at Five9, Eric G. has progressed through various positions, starting as a Technical Support Engineer and advancing to Senior Manager of Strategic Customer Support. Prior to joining Five9, Eric G. worked at Convergys from 2004 to 2007 as a Senior Technical Support Analyst. This progression showcases a strong background in managing customer support strategies and leading technical support teams.
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