Eric Troiano

Eric Troiano is an experienced IT professional with a strong background in technical account management and consulting. Currently serving as an Enterprise Partnered Solutions Consultant at Five9 since September 2021, Eric has previously held multiple roles, including IT Manager at TEMPOE from January 2014 to July 2021. At TEMPOE, Eric managed daily IT operations, led significant projects such as a customer service management platform migration, and maintained minimal downtime for contact centers. Eric's expertise extends to overseeing network systems as an independent contractor and holding various positions in retail sales and technology support. Eric holds certifications including MCSE, MCSA, and MCITP from the University of Cincinnati.