Evgeny Kropotin is a seasoned software engineer with extensive experience in cloud contact center solutions, currently serving as a Senior Staff Software Engineer at Five9 since March 2019. In this role, Evgeny leads the technical direction of a next-generation phone number management system aimed at enhancing automation and enabling customer self-service. Previous positions at Five9 include leading the integration of phone number inventory with the Stir/Shaken provider, significantly contributing to trusted call solutions. Evgeny's career also includes significant roles at companies such as Exness, where a React-based personal area for partners was developed, and Symphony Teleca, where modernization of the Android platform for a major satellite radio provider was accomplished. Evgeny holds a Specialist degree in Applied Computer Science from N.I. Lobachevsky State University of Nizhni Novgorod.
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