Felixander Mina is an experienced Network Engineer currently at Five9 since September 2022, focusing on network and voice connectivity services, and technical support in complex networking environments. Prior professional roles include ITSM Operations Analyst at INCENTER SOLUTIONS LLC, and Tier 2 NOC Engineer at Concentrix, where involvement included managing technical inquiries, troubleshooting VOIP, and device configuration for various telephony systems. Felixander also served as a Tier 2 VOIP Engineer at Accenture, supporting enterprise customers with provisioning and implementing Data and VoIP services. Felixander holds a Bachelor of Science in Electronics Engineering from Palantir, earned between 2009 and 2014.
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