Gabriel Gascon is a seasoned professional in the IT and telecommunications sectors, currently serving as a Technical Account Manager at Five9 since May 2023. With nearly a decade of experience at CareMetx, LLC, Gabriel has held multiple roles, including Senior IT Systems Engineer, where oversight of incident and problem management processes was a key responsibility. Previous positions involved managing telecommunications operations, developing performance measurement frameworks, and supporting various IT functions, including helpdesk support and network services. Gabriel holds a Bachelor of Science in Electronic Media and Film from Towson University, obtained between 2013 and 2015.
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