Jack Hate is a seasoned professional with extensive experience in customer success and care management. Currently serving as a Senior Customer Success Manager at Five9 since October 2020, Jack previously held the position of Senior Manager Customer Care at NIIT Media Technologies, LLC from June 2014 to October 2020. Jack's career began at MetaSource, where the role of Manager of Learning Development & Quality was undertaken from August 2011 to June 2014. Academically, Jack holds an Associate's degree in Business Administration and Management from Bucks County Community College, earned between 2005 and 2009.
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