James Oh is currently a Lead Product Manager in Agentic AI at Five9, focusing on multi-agent systems and AI-powered customer experiences. They have a background in software engineering and previously held the position of Senior Product Manager at Ikigai, where they applied their expertise in technology and business. James also completed a software engineering role at Ikigai and interned at algo.ai. They are pursuing a Bachelor's degree in Political Economy and Computer Science at the University of California, Berkeley.
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