Jane Edwards is a seasoned professional with extensive experience in sales training and enablement. Currently serving as the Sales Training & Enablement Manager at Five9 since May 2023, Jane focuses on enhancing customer and agent experiences through AI and advanced contact center solutions. Prior to this role, Jane held various positions at RingCentral from November 2016 to June 2022, including Global Sales Enablement Manager, where responsibilities included developing onboarding programs, conducting gap analyses, and facilitating training for global sales teams. Jane's experience also encompasses roles in business development at Fleetmatics and Red Ventures, account management at Lifetouch, and event photography with Iconic Group, demonstrating a diverse skill set in sales, training, and community engagement. Jane holds a degree in Communications from Western Carolina University.
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