Jay Deen is an experienced technology professional currently serving as an Enterprise Solution Consultant at Five9 since June 2023. Prior to this role, Jay held various positions at FedEx Services, including Chief Network Engineer and Engineering Specialist Advisor, where responsibilities ranged from managing the global cloud contact center migration and enhancing operational efficiencies to ensuring compliance across multiple systems. Jay has extensive experience in network engineering, having previously designed and supported VoIP and data networks for over 1,800 FedEx Office locations. Early career roles included leadership in network operations and systems administration at FTN Financial. Jay holds an Associate degree in Computer Information Systems from Remington College.
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