John Hardick

John Hardick is a seasoned professional with extensive experience in workforce engagement and sales engineering, currently serving as a Senior Workforce Engagement Solutions Consultant at Five9 since May 2022. Prior to this role, John spent over a decade at Avaya, where positions included Workforce Engagement Management Consultant and Cloud Sales Engineer, notably designing Avaya's first wholesale Cloud solution, generating significant business growth. John's earlier career includes roles at Nortel, where John provided sales engineering support and training development, and BT, where John began professional development from an apprentice to various technical roles. John holds an HNC in Telecommunications from Bournemouth University and completed O' levels at Weymouth Grammar School.