Joseph Freeman, PMP, currently serves as a Program Manager for Professional Services at Five9, overseeing the operational aspects of multiple implementation projects and ensuring effective communication with internal staff and customer stakeholders. Prior to this role, Joseph was the Omnichannel Technology Manager at Axos Bank, where leadership of a team of analysts and developers focused on enhancing the bank's omnichannel technology products. Joseph also held positions as an Omnichannel Business Systems Analyst at Axos Bank, an Associate Technical Project Manager, and an Application Support Specialist at Renovate America, along with experience at Bridgeline Digital and Virtual Towns & Schools. Joseph earned a Bachelor of Science in Computer Science from Roger Williams University in 2009.
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