Joseph Oliveros is a NOC Manager with extensive experience in network and telecom support. They began their career as a Learning Specialist at Sitel from 2012 to 2013, before progressing to various roles at Five9 from 2015 to 2021, including Subject Matter Expert and Supervisor. Joseph has demonstrated expertise in implementing and troubleshooting complex network issues and call center software solutions. Currently, they are pursuing a Bachelor of Science in Computer Science at Informatics International College.
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