Justin Dicola

Justin DiCola is currently a Technical Account Manager at Five9, where responsibilities include serving as the primary contact for enterprise clients and managing day-to-day needs. Prior to this role, Justin worked as a Process Analyst at Charter Communications, where collaboration with cross-functional teams and management of Five9 cloud dialer software were key duties. Previous experience includes an IT Systems Specialist position at Adams Fairacre Farms, focusing on system upgrades and internal technology optimization, and a five-year tenure at KPMG US in various technology support roles. Additional early career experience includes technical support at Epicor Software and managerial positions at Regal Entertainment Group and GameStop.