Kevin Shih is an experienced professional in the field of solutions consulting and telecommunications, currently serving as an Enterprise Solutions Consultant at Five9 since July 2019. Prior roles at Five9 include Sr Commercial Solutions Consultant and Solutions Consultant. Kevin's career began at Speedpay, Inc., progressing through various positions from Systems Analyst to Senior Deployments Specialist. Subsequent experience includes roles at Western Union as Voice Architect and Technical Support Architect, as well as an Architect position focused on Telecom/Voice at ACI Worldwide. Kevin holds a Bachelor of Science in Physiological Psychology/Psychobiology from UCLA.
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