Laura Giles is a seasoned professional with extensive experience in strategic services and business development across multiple high-profile tech companies. Currently serving as the Sr Strategic Services Incident Manager at Five9 since November 2023, Laura has previously held significant roles such as ISV Channel Operations Manager at Zoom and Sr. Innovation Business Development Manager at Cisco, where key contributions included optimizing customer workflows and managing strategic partnerships like Salesforce. With a strong foundation in program management and customer relations developed during tenures at Nexidia and Telvista, Laura excels in delivering complex technical solutions and documentation, making impactful improvements in project delivery and customer engagement. Laura holds a BSBA in Business, Information, and Engineering Technology from Collin College.
This person is not in the org chart
This person is not in any teams
This person is not in any offices