Lily Passafume, MBA, possesses a diverse background in marketing, customer success, and community outreach. With recent experience as a Marketing Specialist at Advance Plumbing & Heating Supply Company, Lily implemented strategies to enhance brand awareness and managed a substantial marketing budget. Currently serving as an Associate Customer Success Manager at Five9, Lily previously held a Program Specialist position at Shift Digital, focusing on B2C relationships. Additional roles include a Challenge Detroit Fellow, where Lily contributed to community initiatives, and Project Lead for multiple programs with organizations like the Metro Detroit Black Business Alliance. Lily's educational foundation includes a Bachelor of Science in Journalism from Ball State University and a Master of Business Administration in Marketing and Digital/Business Analytics from Wayne State University.
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