Maribel Baez is a seasoned Project Manager at Five9 since August 2021, specializing in Workforce Optimization, VCC, Cloud Technology, and CCaaS. Prior experience includes roles as an Account Manager at TechnologySeed and New England Territory Manager for Medical Devices at Rocky Mountain Orthodontics from August 2014 to September 2019. Additionally, Maribel worked at Quest Diagnostics in various capacities, including Internal Account Manager for Commercial Sales and Sr. Billing Solutions Coordinator from October 2007 to August 2014. Educational qualifications include an MBA in Operations Management with a focus on Quantitative Analysis from Southern New Hampshire University, a Bachelor of Arts in Liberal Studies from Salem State University, and certifications in Project Management, SCRUM, and Six Sigma from William George Associates. Maribel also holds a Diploma in Medical/Clinical Assistance from Everest Institute - Boston.
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