Mark Johnson is a seasoned professional with extensive experience in solutions architecture, particularly within the domains of voice, conferencing, and unified communications. Currently serving as a Sr. Solutions Architect for Service Readiness at Five9 since August 2021, Mark collaborates between product/engineering and service teams to ensure successful deployment and support of new offerings. Prior roles include Director of Infrastructure Architecture at Sun Life, where Mark led the architectural transition to cloud-based solutions, and Solutions Architect at CompuCom, focusing on Cisco UC solutions. With a solid foundation starting at Research In Motion as a Voice Solutions Architect, Mark has demonstrated a consistent ability to drive significant operational savings and innovative technology migrations throughout a career spanning over two decades.
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