Martin Bowler is an experienced Enterprise Architect at Five9, where responsibilities include collaborating with stakeholders and business analysts to ensure the company’s design and architecture align with customer needs. Prior to this role, Martin served as Chief Operations Officer at TruBalance Health, enhancing workflow processes for wellness care and optimizing business profitability. Martin's career at Five9 began as an Implementation Manager and Business Analyst, focusing on SaaS solutions for contact centers. Earlier, Martin worked at IBM Global Services, developing Cisco ICM routing solutions, and at Allstate Insurance, engineering telecommunications for high-volume call centers. Martin's career began at U.S. Cellular, developing IVR and CTI technology. Educational credentials include a Bachelor of Applied Science in Economics from Illinois State University and training in the MIT-NCAI-Intl program.
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