Matthew Thomas is an experienced IT professional specializing in enterprise architecture and platform engineering, currently serving as a Sr Enterprise Architect at Five9 since March 2020. Previously, Matthew held various roles at Genesys from November 2016 to March 2020, including Lead PS Consultant and PS Consultant, where responsibilities included gathering business and technical requirements and leading large-scale implementations. Matthew's background also includes experience as a Sr Implementation Engineer at Genesys | Interactive Intelligence and positions within Ball State University, where a Master's degree in Information & Communication Sciences and a Bachelor's degree in Computer Technology/Computer Systems Technology were earned.
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