Max Armstrong is a seasoned professional in voice engineering and deployment with extensive experience dating back to 1999. Currently serving as the Sr. Director of Voice Engineering and Deployment at Five9 since April 2020, Max previously held roles as Cloud Optimization Manager at Five9 and Workfront. Prior experience includes significant contributions at NICE inContact, where Max served as Voice Architect and Sr. Voice Engineer, focusing on design and implementation of VoIP solutions and network upgrades. Earlier roles include Network Engineer at TriTel Communications and Convergence Services Inc, and as a Network Engineer at Convergys, where leadership of a team of engineers was key. Max's educational background includes studies at California State University-Sacramento from 1992 to 1994.
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