Michael Jakoby MBA, PMP, CSM, ITIL, SCPM, PMI-ACP is an experienced Project Manager with a proven track record in delivering complex networking and telecom projects for leading companies, including those in Silicon Valley and blue-chip industrials. Currently employed at Five9 since December 2016, Michael has successfully implemented global SIP, VPN, and MPLS circuits while enhancing security measures through encryption technologies. Additional experience includes consulting roles across various companies such as CEB, Blue Shield of California, Emerson Network Power, and Microsoft, where Michael introduced Agile methodologies, negotiated vendor contracts, and managed large-scale projects with significant budget impacts. Michael holds multiple degrees in Project Management, Marketing, and Financial Planning, and has continuously focused on process improvement and operational efficiency throughout the career.
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